Shipping & Delivery
Shipping Info
We dispatch all orders from Whakatāne, New Zealand and aim to process orders within 1–2 working days.
All orders include tracking. Tracking details are sent by email once your parcel has been dispatched.
New Zealand
- Urban delivery: $6.00
- Rural delivery: $9.00
- Free shipping on retail orders over $60 NZD
Delivery is typically 1–2 working days after dispatch. Rural deliveries may take slightly longer.
Australia
- Flat rate: $15 NZD
- Free shipping on retail orders over $100 NZD
Delivery is typically 4–10 working days after dispatch.
International
- North America & Canada: $35 NZD
- United Kingdom & Europe: $35 NZD
- Japan: $30 NZD
International delivery times vary by destination and customs processing but generally range from 6 business days to 3 weeks.
Please note that import duties, taxes, and customs charges are the responsibility of the recipient.
If your country is not listed, please contact us